Vancouver User Experience Awards

Recognizing joy, elegance, simplicity, and innovation in the interactions we create.

Announcing the 2015 Vancouver User Experience Award winners

We are pleased to announce the winners of the 2015 UX Awards! Congratulations to:

See the winners and finalists
Photo of Jessie Adcock speaking

2015 keynote speaker Jessie Adcock presents to the attendees.

Photo of audience at The Imperial

Attendees settle in for the 2015 edition of the Awards Gala.

Thank you for attending the Awards gala

This year’s gala was another runaway success. Special thanks go to our keynote speaker Jessie Adcock, the City of Vancouver’s chief digital officer, who spoke about the digital challenges cities face.

Photo of Jessie AdcockJessie Adcock
Chief Digital Officer
City of Vancouver

Current and future digital challenges faced by cities
Innovation outside government is changing citizen expectations: What is government, in particular the City of Vancouver doing to meet these expectations and can they be met at all?

Jessie Adcock is the Chief Digital Officer at the City of Vancouver. She is a technology, marketing and digital professional who has worked globally within the high-tech sector since 1998. Jessie previously held a series of progressively senior roles in global marketing and IT at HSBC, including responsibilities for developing and implementing the organization’s global digital strategy, application development, and online service delivery for consumer and business markets. She also has a wealth of experience working in the telecommunications sector and has worked with multiple global agencies and Fortune 500 brands over the course of her career.

Please review our Code of Conduct for the event.

November 25, 2015 6:00pm


We're refined this year's categories to better represent the breadth of great user experience work being done across the Lower Mainland.

UX for Enterprise

Internal systems should never be in the way of serving customers and helping employees get stuff done.

This award celebrates intranets, business applications, and other enterprise-level systems that provide great user experiences within organizations.

UX for Marketing

Successful marketing depends on creating great user experience. Your users are your customers and understanding the needs of your customers is essential to selling your product.

This award recognizes user experiences tied to ecommerce, customer experience, campaigns, contests, and other solutions designed to connect customers to organizations of all sizes and industries.

UX for Good

Non-profit organizations fill a unique and important space in the Lower Mainland. Great user experiences are essential to improving the way non-profits work with their partners, communities, and stakeholders.

This award recognizes charities and foundations, social campaigns, professional associations, and public sector enterprises. Entrants should demonstrate how they’ve created a user experience that helps a non-profit organization achieve its goals and/or serve its members.

UX by Students

Student projects help to remind the rest of us of what’s possible. Up-and-coming practitioners are making huge contributions to innovation in this region’s UX community.

This award celebrates the work done in courses, extra-curricular activities, or portfolio projects--provided the solutions were not designed for commercial purposes. To submit for this award, applicants must be registered at a B.C. post-secondary institution during the 2014-2015 academic year.

UX Superheroes

UX doesn’t just happen in large, enterprise-level groups. Lots of incredible innovations happen because of the dedication and brilliance of smaller scale UX teams or individuals.

This award recognizes all of the incredible work done by freelance professionals, small teams, and independent UX practitioners.

Best UX

This is the grand-prize category and will be determined based on the judges’ combined scores of each entry. The winner represents some of the best in user experience design the Lower Mainland has to offer.

People's Choice

Using social media and the awards website, we will allow users to vote on the best experience for a short period before the awards gala.

Judging Criteria

All solutions will be evaluated and scored by the judges on how they satisfy these five criteria.


Is the work delightful to use? How much care appears to be put into creating an experience people will want to use?


How cohesive and refined does the solution feel? How seamless and consistent are users’ interactions with the solution?


Is it easy to navigate, understand and use without using unnecessary interactions or content? Can a user find what they want easily and accomplish their task?


What’s new, different or exciting about this work? How does it stack up to current conventions and patterns we use today?


What results can be attributed to the user experience of the solution? What measurable ways has it impacted business and people?


Photo of Niamh Redmond

Niamh Redmond

Niamh Redmond is a UX researcher and designer. She is the Senior UX Researcher within the Product Design team at Hootsuite. Previously, she developed the curriculum for and taught the first UX Strategy class at UBC Continuing Studies. Niamh has helped numerous brands in Europe and North America design, develop and manage their digital strategies, products and channels. In her spare time she likes travelling, photography, the arts and enjoying the outdoors in beautiful BC.

Photo of Lynsey Thornton

Lynsey Thornton

Lynsey is the Director of Research & Content at Shopify. With a multi-disciplinary background in design, project management and business, her career to date has focused on advancing UX practices in high-growth tech companies. Her true loves are ethnographic research, developing women in tech, and Vancouver summers.

Photo of Jonathan Suter

Jonathan Suter

Jonathan Suter is co-founder and president of SimpleTax, maker of award-winning tax software. That’s right, tax software won an award for best customer experience. Now there’s proof that great design makes a difference.

Returning this year as a judge, Jonathan brings with him a wealth of experience as a consultant, product manager, and entrepreneur. He’s had a passion for product and design ever since creating creating his first HyperCard stack on his Macintosh Plus.

Photo of Steve Fisher

Steve Fisher

Steve is the Founder and Experience Architect at The Republic of Quality. He leads the charge on coordinating research, strategy, visual and interaction design, and content strategy.

Steve has over 18 years experience in research, business strategy, experience strategy, visual and interaction design, and content strategy for the web. During this time he has worked both as a freelance designer and served as Director of User Experience in various agency and studio settings.

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Haig Armen

Haig is currently a Design Professor at Emily Carr University and Director of LiFT studios, a Vancouver-based Interaction Design Agency and co-leading the IxDA in Vancouver.

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Blair Neufeld

Blair uses service design methods to transform how the British Columbia Government designs, measures and invests in services. He created the in-house user experience design practice to improve citizens' experience with government's massive web presence, and led ministries across government to adopt user-centred approaches to service delivery.

Now with the Ministry of Justice, Blair's files include Victim Services, the BC Human Rights Tribunal and Divorce. And previously as a guest lecturer at UVic's Masters in Public Administration program and the Service Design Global Conference in Cardiff, Wales.

VanUE logo

The Vancouver User Experience Group is a diverse community of professionals and students who are passionate about building better experiences and advancing their skills. VanUE was founded in 2003 and has since grown to 1,729 members. We host monthly meet-up events from September–June every year, with a variety of speakers at venues around the city, including our capstone award event. VanUE is run at zero profit, and is managed by our founding sponsors OpenRoad Communications and Habanero Consulting Group. Our steering, awards, and events committees are comprised of volunteers from the local UX community.